Our Service means peace of mind for you

We want you to have complete peace of mind when you trust your chair coverssashes and colour scheme to us, so call us on 0118 988 5655 to request your free, no-obligation consultation.

The consultation is a high value service just for you.  One of our team will bring example chair covers and sashes in every one of our over 200 colours in a variety of fabrics to your chosen venue, allowing you to try out and see for yourself how your chairs and tables will look on your special day.

We prefer to meet you at your chosen venue and work with you to develop your perfect solution before you place your order or pay any money. Our clients agree that this try-out service is by far the best way to ensure your colour scheme works exactly as you intend within the surrounding colours and tones of your chosen venue.

We have excellent relationships with the staff and management at our ‘regular’ venues. For each new venue we are invited to work with, we will visit the venue to meet the management and wedding/event co-ordinator personally, as well as ensure we have identified the types of chairs to be used for your event, so that we employ the correct chair cover designs from our extensive range.  We stay in regular contact with your venue, which means we can provide continuity between us and your chosen venue ensuring a seamless perfect service.

Once you have had your consultation then we prepare and send to you your itemised estimate, which will detail any special requirements you have, such as tying styles, as well as specific chair cover types and fabric colour codes.

Clients booking with us are provided with swatches of the chosen fabric.

Anecdote: The General Manager at a very prestigious five-star hotel gave us his view that our approach went beyond good service, which he expected from all his suppliers, our approach provided hospitality to the client.

We offer hire only as well as fitted services

Almost all of our events are fitted by us because venues are often not available to dress the day before and so the rooms have to be dressed on the day of the event.  We work with the venue before hand to understand when the rooms will be available for us to begin fitting.  For example, some ceremony rooms are also used to serve breakfast, meaning we can’t gain entry until 11am.  If the ceremony starts at 1.30pm, then we put a big team on the job to ensure it is turned around expertly and within the limited time available.

We have a large team of trained fitters which means we can easily cope with more than one event a day (often 6!)  Our expert logistics system ensures that each event is staffed perfectly for the size of event and time slot available.  All travel and fitting timings are calculated very accurately by our logistics system which means that we arrive on time, expertly fit the items taking care to line up everything perfectly (and take photos for publishing on the internet)  and leave the venue normally 2 hours or more before your event uses it.